Effective Date: May 31, 2025
At SMFG India, we offer digital products and online courses only. As such, no physical shipping is required. Please read the following policy to understand how your course access and delivery works.
1. Digital Course Delivery
- Once your payment is successfully completed, access to your purchased course(s) will be granted automatically to your registered account on www.smfgindia.shop.
- In case of any delay or issues in receiving access, please contact our support team at bk0886401@gmail.com or call +91-9507859732.
2. Delivery Time
- Instant Access: Most courses are delivered immediately after successful payment.
- Manual Access: In rare cases, if manual access is required, it may take up to 24 hours to activate your course.
3. No Physical Shipping
Since we deal only in digital educational content, there is no physical shipping involved. You will not receive any physical package or printed materials.
4. Technical Issues
If you face any technical issue while accessing the course, such as:
- Login errors
- Course not loading
- Payment completed but course not accessible
Please contact us immediately at bk0886401@gmail.com. We will resolve the issue as quickly as possible.