Effective Date: May 31, 2025

Welcome to SMFG India. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website www.smfgindia.shop and use our digital marketing coaching services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

  • Name
  • Email address
  • Phone number
  • Address
  • Payment details (processed securely via third-party gateways)

b. Account Information

  • Username and password
  • Course progress
  • Communication preferences

c. Technical Information

  • IP address
  • Browser type
  • Device type
  • Pages visited and time spent
  • Referring URLs

d. Communication Data

  • Support requests
  • Emails and chats
  • Feedback or reviews

2. How We Use Your Information

We use your information to:

  • Provide and manage access to our LMS and courses
  • Respond to customer inquiries and provide support
  • Send transactional emails, course updates, and promotional messages
  • Improve website performance and user experience
  • Prevent fraud and ensure data security
  • Comply with legal obligations

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share data with:

  • Trusted service providers for payment processing, analytics, and marketing
  • Legal authorities if required by law or to protect our rights

4. Data Security

We implement industry-standard security measures to protect your data. However, no online transmission is 100% secure. We recommend using strong passwords and keeping your login details confidential.

5. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request corrections or deletions
  • Withdraw consent for marketing emails at any time

To exercise any of these rights, contact us at bk0886401@gmail.com.

6. Children’s Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal data from children.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their content or privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.